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IT Analyst (Reporting) - Severity 1 Outages Key Responsibilities:Severity 1 Outage Investigation: Promptly investigate and analyze Severity 1 outages within HP Service Manager (HPSM) - CAPRS and ServiceNow for assigned major applications. Coordinate with technical teams and stakeholders to gather relevant information and insights regarding outage incidents. Data Analysis and Reporting: Analyze outage data to identify trends, patterns, and root causes of Severity 1 incidents. Generate comprehensive reports summarizing outage incidents,. After registering you may be able to apply for this job directly (if still active) on (IT Concepts Inc)'s site. Future job matches may be sent from Geebo approved job partners.
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