IT Specialist (SYSANA)

Company Name:
Other Agencies and Independent Organizations
United States Citizens Permanent Full Time
_Do you have a desire to:_
help SSA manage its Social Security programs?
analyze and solve problems?
help and advise millions of retired and disabled individuals?
work on a team to make a difference in people's lives and your own?
Join SSA, one of the top 10 Best Places to Work in the Federal Government!
Serves as an IT Specialist in the Division of Enterprise Architecture and Data Administration (DEADA) and is responsible for complex system design and integrative analysis of systems and the development of programmatic software in a multiple-platform environment; or designs, develops, implements and maintains data repository systems which provide automated support for data related activities which are an integral part of the software design, development and maintenance process; or researches and analyzes the impact or new and emerging technologies to determine their impact on Systems and SSA projects.
NOTE: Your resume must specifically address the evaluation criteria for the position. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official. If your application materials do not demonstrate the competencies and experience needed for this position, your application will be ineligible for consideration. If you are qualifying based on a completed degree, the submitted transcript(s) must include the date your degree was conferred. Applications will not be considered without this documentation.
This position is located at SSA Headquarters in Woodlawn, Maryland.
This posting is limited to either a three (3) day open period or the first 200 applicants, whichever occurs first.
Relocation expenses will not be paid.
Position is telework eligible.
U.S. Citizenship Required Selective Service Registration, if applicable. Background and/or Security Investigation Required Selectees are required to serve a 1 year probationary period Additional selections may be made within 6 months of the closing date.
Researches and analyzes the impact of new and emerging technologies to determine their impact on a wide range of Systems and Agency projects. Identifies potential problems and develops alternative solutions/strategies and recommendations for consideration by management.
Provides technical advice and assistance to top management on new developments and advanced techniques in the specialty area.
Develops process/systems design alternatives for major portions of SSA programmatic systems being developed.
Performs the analysis necessary to develop work plans for systems design, development, testing, implementation, and maintenance phases of projects assigned.
Identifies, evaluates, recommends, and tests new technologies, software engineering methodologies, and tools to assure continuing effective Systems management planning and decision making activities.
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
To qualify for the 2210 IT Specialist series, applicants must demonstrate the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition, applicants must possess one of the following to qualify for the GS-11 level:
52 weeks of experience at the GS-9 level, or equivalent, which is in or related to the work of the position to be filled which has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience includes applying analytical processes to the planning, design, and implementation of new and improved information systems to meet the business requirements of customer organizations.
A Ph.D. or equivalent doctoral degree OR have completed 3 full years of progressively higher level graduate education leading to such a degree or LL.M., if related. (Transcripts are required)
In addition , applicants must meet the following Selective Placement Factor :
Ability to advise management officials on long-range data administration planning initiatives.
To meet this requirement, applicants must demonstrate 3 out of 5 of the following 5 experiences :
Experience evaluating new technologies and recommending implementation strategies for tools that support data administration or Big Data efforts.
Experience advising and making recommendations to management officials on data administration and data quality policies and procedures.
Experience analyzing and identifying data requirements or data design issues and recommending solutions.
Experience supporting data administration initiatives such as Data Profiling, Data Modeling, or Enterprise Data Design.
Experience performing data analytics/data mining using scripting skills to extract intelligence from data.
NOTE: Your resume must specifically address the experiences needed for each selective placement factor. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official.
For information on substituting education for experience, visit /
All academic degrees and coursework must be from accredited or pre-accredited institutions. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail.
Ability to design, develop and support programmatic applications software in a multi-platform environment.
Ability to develop, automate, and implement systems-wide IT standards, processes and procedures.
Ability to communicate orally and in writing.
Ability to advise management officials on long-range data administration planning initiatives. ( Selective Placement Factor )
The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. Your education, training, and/or experience must show that you possess competency in attention to detail, oral communication, problem solving, customer service, and technical competence. Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes about 15 minutes to complete. To preview the questions, click the following link: View Assessment Questions
Your application will be evaluated under the Category Rating method, based on your responses to the Assessment Questions. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
1 - Qualified Category - Candidates who meet the Minimum Qualification Requirements.
2 - Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
3 - Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position. Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the Minimum Qualification Requirements will automatically be placed in the Best Qualified Category.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume
2. The Occupational Questionnaire
3. Additional Required Documents (see Required Documents section below)
The complete Application Package must be submitted before 11:59 p.m. (EST) on Friday, August 01, 2014. Failure to upload any required documents will disqualify your application from consideration.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
To fax supporting documents you are unable to upload, complete the United States Government Application Cover Page using Vacancy ID Number 1177653. Fax your documents to .
To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
If you cannot apply online: 1. View and print the occupational questionnaire: View Occupational Questionnaire;
2. Print the 1203-FX (Form C) to provide your responses to the occupational questionnaire; and
3. Fax the completed 1203-FX and supporting documents to .
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference or qualify on the basis of education.
VETERANS' PREFERENCE: If you are claiming veterans' preference under competitive procedures, submit a copy of your military discharge certificate (DD-214 member 4 copy), official statement of service from your command if you are currently on active duty, or other proof of eligibility. To be acceptable, the document must show Character of Service. As required by the SF-15, ten point veterans must submit a letter from the VA noting their percentage of disability and any other documentation describing the veterans' discharge or retirement status. Applicants requesting derived preference must submit the Application for 10-Point Veterans' Preference (SF-15) and the documents required on this form for possible eligibility. Preference will be granted based on the documents received. For more information visit the Vet Guide.
This program is for eligible displaced (or soon to be displaced) Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
proof of eligibility with your application. Such proof may include a copy of your written notification of separation, a copy of your separation Notice of Personnel Action (SF-50), an agency certification that you cannot be placed after injury compensation has been terminated, an OPM notification that your disability annuity has been terminated, or a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; and
your most recent performance appraisal that reflects a successful rating or higher or your separation SF-50 that shows your separation was not for performance or conduct reasons.
For more information visit .
PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts with the course title, number of credits, grade, and date of completion. To qualify, the degree must be from an accredited college or university recognized by the U.S. Department of Education. Education completed in a foreign institution must be certified as equivalent to coursework completed at a U.S. college or university. Certification of equivalency must be submitted at the time of application.
Once you have successfully submitted your application materials, you will receive the following email notifications concerning your application status: (1) Receipt of application; (2) Result of qualifications review; (3) Referred/Not Referred to the selecting official; and (4) Selected/Not Selected for the position. Social Security offers a comprehensive benefits program that you can customize for your individual medical and financial needs. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with Social Security to life outside of work. Please review the SSA Careers website for additional information.
Individuals with disabilities may call usviaFederal Relay using the (voice) contact telephone provided.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

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