IT Specialist (APPSW)

Company Name:
Other Agencies and Independent Organizations
United States Citizens Permanent Full Time
_Do you have a desire to:_
help SSA manage its Social Security programs?
analyze and solve problems?
help and advise millions of retired and disabled individuals?
work on a team to make a difference in people's lives and your own?
Join SSA, one of the top 10 Best Places to Work in the Federal Government!
Serves as an IT specialist servicing a major agency-wide area of specialized database management related support software. The employee is responsible for the design, development or procurement, analysis, implementation, and maintenance of SSA's database software and technical support for auxiliary programmatic applications files and databases.
NOTE: Your resume must specifically address the evaluation criteria for the position. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Official. If your application materials do not demonstrate the competencies and experience needed for this position, your application will be ineligible for consideration.
This position is located at the following locations: Woodlawn, MD and Durham, NC. Selections may be made for either location.
The posted salary is for Woodlawn, MD. The salary for Durham, NC is $71,616-$93,098.
This vacancy will be open for 3 days or 200 applicants, whichever comes first.
Relocation expenses will not be paid. Position is telework eligible
U.S. Citizenship Required Selective Service Registration, if applicable. Background and/or Security Investigation Required Selectees are required to serve a 1 year probationary period Additional selections may be made within 6 months of the closing date.
Designs, coordinates, tests, validates and implements database management projects including file consolidation, storage media selection and related data migration, conversion from batch sequential processing to interactive random processing and other projects required to implement modern database management practice at SSA. Develops proposals, prepares written impact papers, work plans, studies and reports associated with database integration projects in order to achieve improvements in efficiency, cost and levels of service.
Attends meetings with applications personnel to provide advice on systems software capabilities and limitations. Presents project status briefings and recommendations concerning long range database management systems plans to AEP management in SSA. Assists in developing programming techniques for use by systems and applications programmers in SSA; and has responsibility for maintaining guidance for use of the data repository system.
Designs, develops, implements and maintains data repository systems. These systems provide automated support for data related activities which are an integral part of the software design, development and maintenance process. These functions include the standardization of data names, definitions, usage and structures, the definition of database access controls, the management of metadata, data element synonyms and configuration management. Participates in developing user training and automates interface capabilities between these systems and other management systems to support the administration of the Agency's programmatic data.
Performs studies or analyses on factors such as amount of storage space consumed and needed, access time statistics, frequencies of reads and writes, and unusual problems encountered by applications programmers using support systems software. Designs and analyzes databases which includes the physical design of the database, schema and subschema definitions and space allocations. Designs specialized evaluation techniques to monitor database performance and defines modifications necessary to improve the performance of the database.
Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
To qualify for the 2210 IT Specialist series, applicants must demonstrate the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. In addition, applicants must have 52 weeks of experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled which has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience should include work that involves the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software.
In addition, applicants must meet the Selective Placement Factor : Ability to manage and support Microsoft SQL Server 2008 or 2012 databases through the Systems Development Life Cycle (SDLC). To demonstrate this skill, applicants must have 3 out of the following 4 experience indicators:
Experience designing, developing, implementing, administering and maintaining Microsoft SQL Server 2008 or 2012 databases through the Systems Development Life Cycle.
Experience coding, testing and maintaining Windows PowerShell scripts to execute define and alter database definitions through the SDLC, improve performance, resize existing storage groups and to verify the health and availability of Microsoft SQL Server 2008 or 2012 databases.
Experience troubleshooting and problem solving Microsoft SQL Server 2008 or 2012 database and application issues.
Experience using Microsoft SQL Server 2008 or 2012 database management system tools to monitor Microsoft SQL Server 2008 or 2012 relational database activity and performance.
NOTE: Your resume must specifically address the experiences needed for each selective placement factor. This information is instrumental in determining the highest quality candidates to be referred to the Selecting Officials.
For information on qualifications, visit
Ability to manage and support Microsoft SQL Server 2008 or 2012 databases through the Systems Development Life Cycle (SDLC). ( Selective Placement Factor )
Ability to design data models using data analysis techniques and best practices.
Ability to communicate orally and in writing.
Skill supporting evolving database programming techniques.
The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. Your education, training, and/or experience must show that you possess competency in attention to detail, oral communication, problem solving, customer service, and technical competence. Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes about 15 minutes to complete. To preview the questions, click the following link: View Assessment Questions
Your application will be evaluated under the Category Rating method, based on your responses to the Assessment Questions. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
1 - Qualified Category - Candidates who meet the Minimum Qualification Requirements.
2 - Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
3 - Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position. Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the Minimum Qualification Requirements will automatically be placed in the Best Qualified Category.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume
2. The Occupational Questionnaire
3. Additional Required Documents (see Required Documents section below)
The complete Application Package must be submitted before 11:59 p.m. (EST) on Friday, August 01, 2014. Failure to upload any required documents will disqualify your application from consideration.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
To fax supporting documents you are unable to upload, complete the United States Government Application Cover Page using Vacancy ID Number 1177678. Fax your documents to .
To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select Application Status, and click on the more information link under the application status for this position.
If you cannot apply online: 1. View and print the occupational questionnaire: View Occupational Questionnaire;
2. Print the 1203-FX (Form C) to provide your responses to the occupational questionnaire; and
3. Fax the completed 1203-FX and supporting documents to .
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference or qualify on the basis of education.
VETERANS' PREFERENCE: If you are claiming veterans' preference under competitive procedures, submit a copy of your military discharge certificate (DD-214 member 4 copy), official statement of service from your command if you are currently on active duty, or other proof of eligibility. To be acceptable, the document must show Character of Service. As required by the SF-15, ten point veterans must submit a letter from the VA noting their percentage of disability and any other documentation describing the veterans' discharge or retirement status. Applicants requesting derived preference must submit the Application for 10-Point Veterans' Preference (SF-15) and the documents required on this form for possible eligibility. Preference will be granted based on the documents received. For more information visit the Vet Guide.
This program is for eligible displaced (or soon to be displaced) Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
proof of eligibility with your application. Such proof may include a copy of your written notification of separation, a copy of your separation Notice of Personnel Action (SF-50), an agency certification that you cannot be placed after injury compensation has been terminated, an OPM notification that your disability annuity has been terminated, or a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; and
your most recent performance appraisal that reflects a successful rating or higher or your separation SF-50 that shows your separation was not for performance or conduct reasons.
For more information visit .
PROOF OF EDUCATION: If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts with the course title, number of credits, grade, and date of completion. To qualify, the degree must be from an accredited college or university recognized by the U.S. Department of Education. Education completed in a foreign institution must be certified as equivalent to coursework completed at a U.S. college or university. Certification of equivalency must be submitted at the time of application.
Once you have successfully submitted your application materials, you will receive the following email notifications concerning your application status: (1) Receipt of application; (2) Result of qualifications review; (3) Referred/Not Referred to the selecting official; and (4) Selected/Not Selected for the position. Social Security offers a comprehensive benefits program that you can customize for your individual medical and financial needs. In addition to traditional "dollars and cents" benefits, we offer a range of benefits to help you balance life with Social Security to life outside of work. Please review the SSA Careers website for additional information.
Individuals with disabilities may call usviaFederal Relay using the (voice) contact telephone provided.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law.

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